Frequently Asked Questions
Everything you need to know about the future of lawn care.
Does the Segway Navimow require a perimeter wire?
No, the Navimow uses EFLS (Exact Fusion Locating System) technology, combining GNSS and sensors to navigate your lawn without the need for physical boundary wires.
What happens if the mower encounters an obstacle or a pet?
Safety is a priority. Navimow is equipped with multiple sensors and an optional VisionFence camera that allows it to detect and bypass obstacles, pets, and people in real-time.
How long does shipping take for a Navimow unit?
Standard shipping typically takes 5-7 business days. Due to the size and weight of the battery-powered unit, we use specialized carriers to ensure safe delivery to your doorstep.
What is your return policy for robotic mowers?
We offer a 30-day return policy. The unit must be in its original packaging and in like-new condition. Please note that a restocking fee may apply for items that have been installed and used.
Can the Navimow handle steep slopes and hills?
Yes, the Navimow is designed to handle inclines of up to 45% (approximately 24 degrees), making it suitable for most residential yards with uneven terrain.
Is there a warranty included with my purchase?
Every Segway Navimow comes with a 2-year limited warranty covering manufacturing defects and hardware performance to give you peace of mind.